At WINDRIFT Sales Store, we’re committed to getting your high-performance watersports gear to you as efficiently as possible, no matter where your adventures take you. Our global shipping network ensures your wingboards, hydrofoils, and kiteboarding equipment arrives ready for action.

Our Shipping Process

Order Processing

All orders are processed within 1-2 business days from our warehouse in Westmore, US. During peak seasons (May-August), please allow up to 3 business days for processing as our team of rider-experts carefully prepares your gear.

Packaging Standards

We use professional-grade packaging designed specifically for watersports equipment. Your boards and foils are protected with:

  • Custom-cut foam padding
  • Reinforced cardboard for high-impact areas
  • Water-resistant outer layers

Because we test every product ourselves, we know exactly how to protect it in transit.

Shipping Options

Standard Shipping

  • Carriers: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 business days after dispatch
  • Tracking: Full end-to-end tracking

Ideal for riders who need their gear within 2-3 weeks. Our most popular option for international customers.

Free Shipping

  • Carrier: EMS
  • Cost: Free on orders over $50
  • Delivery Time: 15-25 business days after dispatch
  • Tracking: Basic tracking available

Perfect for budget-conscious adventurers planning ahead for their next season.

Pro Tip from Our Riders

“If you’re preparing for a specific trip or competition, we recommend choosing Standard Shipping and ordering at least 4 weeks in advance. This accounts for any potential customs delays with watersports equipment.”

Shipping Destinations

We ship worldwide to most locations, excluding some remote areas and parts of Asia due to complex import regulations for watersports equipment. During checkout, our system will automatically confirm if we can ship to your location.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees. These vary by country and are typically due upon delivery. For European customers, all applicable VAT is included in your order total.

Returns & Exchanges

Not the perfect fit? We offer 15-day returns from the date of delivery. Please note:

  • Return shipping is the customer’s responsibility
  • Equipment must be in original, unused condition
  • Custom or special order items cannot be returned

Need Help With Your Order?

Our rider-support team is available at [email protected] to help with any shipping questions or special requests. Whether you need expedited shipping for an upcoming trip or advice on the best gear for your location, we’re here to help.

WINDRIFT Sales Store – Fueling Your Water Adventures Worldwide