Privacy Policy

Last Updated: [Insert Date]

Welcome to WINDRIFT Sales Store (“we,” “us,” or “our”). At wingkitpro.com, we’re committed to protecting your privacy with the same dedication we bring to crafting premium hydrofoil and kiteboarding gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our water sports enthusiasts with exceptional service, we collect:

• Personal Information: Name, email, shipping/billing address, phone number, and payment details when you make a purchase.
• Transaction Data: Purchase history, product preferences, and order details.
• Technical Data: IP address, browser type, device information, and browsing behavior.
• Communication Data: Emails, live chat transcripts, and customer service inquiries.
• Marketing Data: Preferences for receiving marketing communications.

2. How We Use Your Information

We use your data to fuel your water adventures responsibly:

• Process and fulfill your orders for hydrofoils, kiteboards, and accessories
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and account updates
• Prevent fraud and enhance payment security (using 256-bit SSL encryption)
• With consent, send marketing communications about new products or promotions
• Comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We treat your data like valuable equipment – with care and only share when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, IT services, and marketing.
• Legal Requirements: When required by law or to protect our rights, such as fraud prevention.
• Business Transfers: In connection with any merger or sale of company assets.
• We never sell your personal information to third parties.

4. International Data Transfers

As we ship globally (excluding some Asian regions and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement security measures worthy of professional water sports equipment:

• 256-bit SSL encryption for all transactions (PCI-DSS compliant)
• Tokenization technology to prevent storage of sensitive payment data
• 3D Secure authentication for added protection
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

6. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request erasure under certain circumstances.
• Restriction: Limit how we use your data.
• Objection: Opt-out of marketing communications or certain processing.
• Portability: Receive your data in a structured format.
• To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and secure checkout.
• Analytics Cookies: Help us understand how riders use our site.
• Marketing Cookies: Used with consent to show relevant ads.
• You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.