Welcome to WINDRIFT! These Terms and Conditions govern your use of our website (wingkitpro.com) and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Website Access
Our website is designed for water sports enthusiasts seeking premium hydrofoil and kiteboarding equipment. You agree to use the site for lawful purposes only.
1.2 Intellectual Property
All content on our website, including text, graphics, logos, and product designs, is the property of WINDRIFT and protected by intellectual property laws. Unauthorized use is prohibited.
2. Product Information
2.1 Product Descriptions
We specialize in high-performance hydrofoil and kiteboarding gear including:
- Hydrofoil Boards and Components
- Kite Surfboards and Accessories
- Control Bars and Harnesses
- Custom Build A Bar Workshop products
While we strive for accuracy, product colors may vary slightly due to monitor settings. Technical specifications are subject to change without notice as we improve our products.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
Orders placed through our website constitute an offer to purchase. We process orders within 1-2 business days after payment confirmation.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store credit card information on our servers.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes. Price adjustments on confirmed orders will not be made after payment.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95) – DHL/FedEx (10-15 business days)
- Free Shipping – EMS (15-25 business days, orders over $50)
4.2 Delivery Areas
We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for all customs fees and import duties.
4.3 Delivery Issues
You must inspect delivered items immediately. Report any shipping damage within 48 hours of delivery to [email protected] with photos.
5. Returns and Exchanges
5.1 Return Policy
We offer a 15-day return window from delivery date for most items. To qualify:
- Items must be unused with original tags/packaging
- Include order confirmation
- Submit return request via email
5.2 Non-Returnable Items
The following cannot be returned:
- Custom Build A Bar Workshop products
- Opened harness accessories
- Activated HitchSafe devices
- Used or damaged items
5.3 Return Process
- Email request to [email protected] with order details
- Wait for return authorization
- Ship items securely with tracking
- Allow 3-5 days for inspection after receipt
5.4 Refunds
Approved refunds will be processed to original payment method within:
- Credit/Debit: 5-10 business days
- PayPal: 3-5 business days
Original shipping fees are non-refundable.
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your login information.
6.2 Product Use
Our products are designed for water sports enthusiasts with proper training. You assume all risks associated with product use.
6.3 Compliance
You agree to comply with all local laws regarding the use and transportation of our products.
7. Liability Limitations
7.1 Product Liability
WINDRIFT’s liability is limited to the purchase price of the product. We are not liable for:
- Consequential damages
- Improper product use
- Unauthorized modifications
7.2 Website Availability
We strive for uninterrupted service but are not liable for temporary outages or technical issues beyond our control.
8. General Provisions
8.1 Changes to Terms
We may update these terms periodically. Continued use of our site constitutes acceptance of changes.
8.2 Governing Law
These terms are governed by the laws of the state of Westmore, US.
8.3 Contact Information
For questions about these terms:
WINDRIFT Sales Store42 Lake Lane, Westmore, US 05860
Email: [email protected]
Last Updated: [Insert Date]
